Privacy Policy
Last Updated: December 1, 2025
1. Introduction
Steno Sathi ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information you voluntarily provide, including:
- Contact details (name, email, phone number)
- Professional information (designation, firm name)
- Payment information (processed through secure payment gateways)
- Service-related documents and files you share
3. How We Use Your Information
Information collected is used for:
- Delivering stenography and secretariat services
- Communicating about your service requests
- Processing payments
- Improving our services
- Complying with legal obligations
4. Data Retention and Deletion
All client documents, files, and data shared with Steno Sathi are automatically deleted within 24 hours after service delivery. We do not retain or archive client case files, audio recordings, or any sensitive information beyond the service completion window. This automatic deletion ensures complete confidentiality and compliance with data protection principles.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. Information is shared only with:
- Payment processors (for transaction processing)
- Service providers who assist in delivering services (bound by confidentiality agreements)
- Legal authorities if required by law
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (which we do automatically within 24 hours)
- Withdraw consent for specific processing activities
8. Contact Information
For privacy-related questions or requests, please contact us at:
Email: [email protected]
WhatsApp: +91-9217034234
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website.